Documents required for client's registration
Before activating a client account, we need you to provide us with documents to verify your identity and residence.
POI – Client's identity verification
A copy of one of the following identification documents
Passport – double page with photo (MRZ/Machine readable zone – lines clearly visible)
ID card – both sides (MRZ/Machine readable zone – lines clearly visible)
Driver's license – both sides
The copy must include:
Name and surname
Date of birth
Expiration date must be valid
* The address on the POI does not have to be the same as the address given during registration
POR – Verification of the client's residence
The purpose of verification of residence is to obtain the address where the client usually resides. This address may not match the address of permanent residence. Therefore, for example, an invoice for the supply of services (electricity, gas, water) is needed, because it is assumed that the client resides where they pay for such services.
We require a copy of one of the following documents:
Utility bill or invoice: electricity, gas, water, garbage
Internet invoice
Landline invoice
Statement (bank or credit card)
Lease agreement or lease account
State certificate of residence
Mortgage loan
Official letter (police, embassy, municipal office, tax document, ballot paper, document from the state social insurance company)
The copy must include:
Name and surname
Date
These documents will not be accepted:
Insurance (Aegon, Trust, car insurance, etc.)
Invoice for mobile services
Handwritten documents